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Comments on Planning Express Bus (Intra-Urban) Feedback First Review Information Mass Transit (LRT/MRT/METRO) News & Events Planning RapidKL SPAD / LTC Stage Bus Transit Facilities Transit Infrastructure Transit-Oriented Development

Klang Bus Stand to cease operations 1 November. Bus services to move to other locations

TRANSIT took note of this very interesting piece of news – that the Klang Bus Stand (Pasaramakota) will be closed as of 1 November 2011. Most of the intra-city bus services from Klang Bus Stand will be moved to Pudu Sentral (formerly Puduraya), while the RapidKL bus services will move to the “Jalan Sultan Mohammed bus stand” just north of Klang Bus Stand.

The closure of the terminal is to facilitate works for the proposed Pasar Seni MRT station which would be located partly under the site of the Klang bus stand. Of course, TRANSIT has to wonder … with many people still talking about relocating the line from under Jalan Sultan, not to mention that we have not heard of any development order for the MRT, is this closure of Klang Bus Stand just jumping the gun?

And most importantly, how will it affect commuters who are already facing significant problems with traffic congestion & inconvenient bus service?

Klang Bus Stand to cease operations (Star Metro)
Thursday October 20, 2011

BEGINNING its operation in the 70s to serve the transportation needs of Klang Valley travellers, the Pasarama Kota or better known as the Klang Bus Stand in Kuala Lumpur will be closed from Nov 1 to make way for the construction of the MY Rapid Transit (MRT) project.

All bus services operating from inside the bus terminal will cease operations after the departure for their last trip on Oct 31 and begin operating from new designated locations the following day.

One bus company [TRANSIT: RapidKL, presumably?] operating from Jalan Sultan outside Pasarama Kota will also relocate its operations.

Iconic structure: The Klang Bus Stand will soon make way for the MRT project. Image courtesy of The Star.

All passengers heading to Klang, Port Klang and Banting will have to board their buses at Pudu Sentral (formerly known as Puduraya) beginning Nov 1, after the relocation.

Bus services at Klang Bus Stand and location of relocation as of 1 November. Graphic courtesy of The Star.
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Klang residents want the council to improve public amenities such as bus stops, phone booths and taxi stands

TRANSIT took note of this interesting article detailing residents complaints about bus stops, phone booths and taxi stands in central Klang.

TRANSIT has always had a soft spot for Klang. We still do not understand why the local government & Selangor Government have allowed the “Royal Town” to become so run-down and disappointing.

The construction of the overhead flyover, the closure of taxi stands and the North Klang bus terminal (forcing buses to either use Klang Sentral or crowd along Jalan POS Bahru), and the construction of a “racetrack” ring road around Klang are all examples of how the town has been pulled apart by “helpful” construction projects that have actually made the city less enjoyable for the people who live there.

FIX ’EM : Klang residents want the council to improve public amenities such as bus stops, phone booths and taxi stands (Streets – NST, 19 August 2011)

KLANG: Residents of Klang are unhappy with how public amenities are being maintained.

Among the amenities are bus stops, telephone booths, as well as taxi stands. There are even complaints that road signs are in need of repair.

Commuters have to stand while waiting for their buses as there is no bench at this bus stop. — Pictures by C. Premananthini, NST
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Comments on Government Commuter Train (EMU) Complaints - KTM Complaints - Other Complaints - Taxi Economic Planning Unit Express Bus (Intra-Urban) Feedback Information KTM Komuter (Klang Valley) News & Events Socioeconomic Equity SPAD / LTC Stage Bus Stakeholders' Participation Taxi Transit Facilities

Updates #99


Updates #99

1. Article: Causeway Link to use Second Link beginning today (NST, 16 August 2011) – Ten additional Causeway Link buses will begin the rounds from Gelang Patah and Bukti Indah to Boon Lay MRT Station in Singapore, Mondays to Fridays, from 5am to 9am and 4pm to 10pm. For more information visit the CausewayLink website. You can also read this article Cross border bus services for shoppers (The Star, 19 August 2011) about new cross-border “shopping bus” services between Singapore and the Johor Premium Outlets.

Lim Han Weng showing the buses’ schedule on the bunting. — Picture by Zain Ahmed NST

2. Article: Strike threat by school bus operators over new policy (The Star, 14 August 2011) – School bus operators in Penang are reported to be planning a strike after Hari Raya to protest a decision to bar buses aged more than 30 years.

3. Article: Commission warns school bus operators against boycott (The Star, 17 August 2011) – The Land Public Transport Commission (SPAD) will take stern action against school bus operators who are rumoured to be planning for a boycott.

4. Letter: Taxis: Check on errant radio cab companies (NST, 15 August 2011) – Azmi Atan of Petaling Jaya comments on taxi-related issues.

5. Articles:

6. Article: More progress on track as rail ridership increases (The Star, 15 August 2011)

7. Artikel: Parking di stesen KTMB Bangi di naik taraf (Utusan Malaysia, 15 Ogos 2011) – parking at KTM Station Bangi will be upgraded.

8. Hotline: Rail problems being looked into, says KTMB (The Malay Mail, 15 August 2011)

9. Article: KTM offers 4,404 additional tickets to East Coast (NST, 16 August 2011)

10. Letter: Stage bus saga (The Malay Mail, 16 August 2011) – YS Chan of KL argues for improvements to stage bus services.

11. Letter: ERL: Travel card not a stored value ticket (NST, 17 August 2011)

12. Artikel: Rayu pondok tunggu bas (Utusan Malaysia, 18 Ogos 2011)

13. Hotline: Duo’s bus woes (The Malay Mail, 19 August 2011) – two more complaints about bus services and an interesting revelation about Metrobus.

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Complaints - Bus Services Complaints - RapidKL Complaints - Taxi Feedback Information KTM Electric Train Service Local Councils Pedestrian Pedestrianisation RapidKL Safety, Health and Environment Socioeconomic Equity SPAD / LTC Stage Bus Taxi Transit Facilities

Updates #97


Updates #97

1. Article:  Flaming bus at depot (The Malay Mail, 2 August 2011) – A bus parked at its depot in Segambut unexpectedly burst into flames yesterday afternoon, shortly after the driver had finished his shift.

INFERNO: Black smoke billowing from the blazing vehicle. Image courtesy of The Malay Mail.

2. Article: New air-conditioned bus stop opens its door in Zest Point @ Kinrara 9 (The Star, 30 July 2011)

Fostering communities: Trinity Group claims to have built the first air-conditioned bus stop in Malaysia at the Trinity-owned Zest Point @ Kinrara 9. Image courtesy of The Star.

[TRANSIT: As far as we recall, this may not be the first air-conditioned bus stop in Malaysia (there was one built in Malacca) but at least it is the first in the Klang Valley]

3. Article: RapidKL service from KL Sentral to BU not efficient, say passengers (The Star, 1 August 2011)

4. Long wait for bus home (Malay Mail, 1 August 2011)

5. Article: Four LRT stations are now disabled-friendly (The Star, 1 August 2011)

6. Article: Operator yet to relocate buses (NST, 31 July 2011) – A group of business operators in Bukit Indah, JB, are upset that Handal Indah Sdn Bhd, which runs the fleet of Causeway Link stage buses, has yet to relocate its buses from Jalan Indah 15/3 despite the issue being highlighted 8 months ago.

Two Causeway Link buses parked on a stretch of road in Bukit Indah recently. — Picture by Chuah Bee Kim / NST

7. Letter: Cabbies have only themselves to blame (The Star, 1 August 2011) – Frustrated cab user of Ampang writes that cabbies should accept that their actions are the reason a coupon system exists.

8. Commentary: It’s possible to solve traffic woes (NST, 1 August 2011) – Fazlene Aziz comments on traffic solutions for the Klang Valley, arguing that while parking solutions may help a bit, improved public transport is the real solution.

[TRANSIT: On a lighter note, perhaps our KL Mayor and FT Minister can learn a bit of teaching lesson to rectify reckless parking behaviors from the mayor of the city of Vilnius (Lithuania), in which he ran a tank over an illegally parked luxury car. Oh wait, we don’t even have a bicycle lane in downtown KL!

9. Article: Thousands of cheap tickets on ETS till year end (The Star, 2 August 2011) – ETS Sdn. Bhd. is allocating 64,800 “koc 1 Rakyat” seats at a lower price (RM16) for grabs until the end of the year for the Ipoh – Kuala Lumpur Sentral route. Apparently there will be 30 seats per train priced at the lower rate.

10. Commentary: Spare a thought for the disabled (NST, 2 August 2011) – Nuradzimmah Daim comments on accessibility issues.

11. Letter: Towards better taxi service (The Malay Mail 3 August 2011) – YS Chan of KL comments on the taxi issue.

12. Article: ‘Avoid touts for a hassle-free trip’ (NST, 29 July 2011) – The first of the Ramadan Balik Kampung warnings.

13. Article: Flats residents in Sungai Besi want a bus stop shelter (The Star, 6 August 2011)

14. Letter: Build MRT in a cost-effective way (The Star, 6 August 2011) – Rail Mad of Bandar Utama wonders why so much land needs to be acquired in Jalan Sultan for an underground MRT station.

15. Article: Raya bus, train ticket nearly sold out (NST, 6 August 2011)

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Comments on Planning Commuter Train (EMU) Complaints & Feedback KTM Antarabandar KTM Komuter (Klang Valley) Local Councils News & Events RapidKL Safety, Health and Environment Socioeconomic Equity SPAD / LTC Stage Bus Stakeholders' Participation Taxi Transit Infrastructure

Updates #96


Updates #96

1. Hotline Story: Stop as you please? Passengers forced to alight even in the middle of the road (Malay Mail, 26 July 2011) – Priveena Mahan complains about being dropped off in the middle of the street.

ANYWHERE WILL DO: A bus stops in the middle of the road for passengers to alight and embark. Image courtesy of The Malay Mail.

[TRANSIT: RapidKL responds here explaining that they cannot always approach bus stops properly because of parked cars at the side of the road. But that should be the exception, rather than the rule.]

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Comments on Government Comments on Planning Commuter Train (EMU) Complaints - Bus Services Complaints - Taxi Feedback High Speed Rail Information Letters and Articles Mass Transit Proposals Pedestrian Planning Safety, Health and Environment SPAD / LTC Stage Bus Stakeholders' Participation Taxi Transit Facilities Transit Infrastructure

Updates #95


Updates #95

1. Letter(s): Make them pay for it / Bus lanes not fully utilised (Malay Mail, 21 July 2011) – two letters complaining about bus lanes and buses & taxis that drop off passengers in live lanes.

DANGEROUS: Buses and taxis stopping in the middle of the road pose a danger not only to their passengers but to other motorists as well. RapidKL, please note your accessible bus (V063) is stopped wrongly. Hopefully this isn't a recent picture

2. Video: KVMRT / MyRapidTransit has posted a series of videos on YouTube showing impressions of new MRT stations. You can see the videos at the KVMRT YouTube Channel.

This particular video is for Bukit Bintang Central (not Sentral) station:

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Comments on Government Community Shuttle Bus Complaints - Bus Services Complaints - RapidKL Feedback Information Local Councils News & Events Pedestrian Pedestrianisation RapidKL Safety, Health and Environment Socioeconomic Equity SPAD / LTC Stage Bus Stakeholders' Participation Transit Facilities Universal Design

Why must public transport users make a ‘leap of faith’ all the time?

TRANSIT took note of this article in the NST which discusses the challenges that bus users often face in Malaysia – congestion and unsafe travel.

In this specific case, the article is referring to passengers who have to disembark from buses into “live” lanes, avoiding other traffic, motorcycles, etc.

According to the NST, "passengers are forced to climb on or off the bus in the middle of the road as the bus stops are hogged by parked cars." TRANSIT: It's not always true. Do you see any parked cars this time? Sometimes the reason is unprofessional drivers.

The usual reasons are congestion, including cars parked at bus stops or layby lanes but sometimes the reason is really unprofessional drivers and management not caring (or caring but not being able to do much).

Unfortunately, our fractured public transport system does not encourage the efficient management of public transport – meaning that these issues remain unresolved to this day.

It is funny that some people (often with good intentions) believe that people need to have more faith in the public transport system and demonstrate this by taking the bus – but do not call for more efforts from the operators & other stakeholders to improve the quality & professionalism of the service.

In other words, they want public transport users to take a leap of faith, without expecting or asking for any improvements & actions from the government & operators. Well, that is just not good enough.

Leap of Faith (NST)

14 July 2011

Commuters risk their lives alighting from buses that stop in the middle of the road instead of at the bus stop

Passengers should only board or alight at the bus stops for their own safety. Image courtesy of NST. TRANSIT: That assumes that the bus comes close to the bus stop. This one hasn't though there is no traffic. What is the reason for this?

KUALA LUMPUR: Bus passengers are disembarking in the middle of the road because buses are prevented from stopping at the bus stops by motorists using the stops as their personal pick and drop-off points.

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Comments on Government Comments on Planning Community Shuttle Bus Complaints - RapidKL Feedback Information Relay News & Events RapidKL SPAD / LTC Stage Bus Transit Facilities

Bus stops are for buses, not cars!

TRANSIT took note of this article in The Malay Mail with an excellent photo of a banner placed at a bus stop in Desa Petaling in the hope of reminding drivers that they should not park their cars at the bus stop.

MAKING A STATEMENT: The banner at the bus-stop in Desa Petaling reminding motorists not to park there. Prasarana says it was put up by some other party. Image courtesy of The Malay Mail.

Ironically, the person who brought this to the attention of The Malay Mail was complaining about service on RapidKL’s U48 bus – and apparently does not like the banner either:

“It is bad enough that the U48 bus service from Desa Petaling to Bukit Bintang is poor but to endure this unprofessional-looking banner above my head while waiting?

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Complaints - RapidKL Express Bus (Intercity) Information KTM Electric Train Service News & Events RapidKL Safety, Health and Environment Stage Bus Stakeholders' Participation Tram

Updates #89


Updates #89

1. Article: Strain of Waiting (NST, 10 June 2011) – Complaints about the Penang Hill Railway including about a lack of information on the website, www.penanghill.gov.my. Suggestions for improvement include online ticket sales.

The slow rate of boarding the funicular train has irked many visitors. — Picture by Norhayati Umor NST
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Comments on Government Community Shuttle Bus Complaints - Bus Services Feedback Information Relay Local Councils News & Events RapidKL RapidPenang SPAD / LTC Stage Bus Stakeholders' Participation Transit Facilities

Prasarana MD: Total overhaul needed

TRANSIT took note of this interview of Prasrana Group Managing Director Shahril Mokhtar, in which he comments on the need for a total overhaul of public transport in the Klang Valley.

Shahril was previously the Chief Operating Officer of the Land Public Transport Commission (SPAD) who’s CEO Mohd Nur Ismal Kamal has indicated that there are plans to reform buses – but we do not know if this amounts to total overhaul.

Public transport needs total overhaul (Free Malaysia Today)
Patrick Lee
February 15, 2011

The public transport system in the Klang Valley is in a mess and only a complete restructuring can repair the damage.

PETALING JAYA: Nothing short of a total overhaul will save the Klang Valley from its public transport mess.

[TRANSIT: We hope for FMT’s sake that the above is actually a quote – wouldn’t want to have any confusion here.]

Prasarana managing director Shahril Mokhtar said that the Klang Valley’s public transport system needed to be restructured.

He added that the Land Public Transport Commission (SPAD) had a long road ahead in getting this done.