Updates #67 1. Hotline Story: Bus company apologises but says passengers should provide small change (Malay Mail) – NURAZAILY of Kuala Lumpur claims she and her friend were treated rudely by a RapidKL staff while taking a bus from Subang Jaya to KL. They were forced to get down from the bus and accosted by […]
Tag: complaints/aduan
Updates #59 1.Article: A better BET for Commuters (The Star) – This article highlights an “inspection” of the RapidBET system by Minister of Transport Kong Cho Ha, who also announced a new “pass-system” as well as a new RapidBET route from Rawang to Central Market. TRANSIT: we are trying to find out more about this […]
Updates #56 1. Issue: The annual ‘freakout’ over Balik Kampung bus services has begun once again, with concerns that there will not be enough buses for the millions of passengers. With Konsortium Transnasional and other bus operators indicating that they may not provide extra bus services (in light of their increased costs thanks to an […]
TRANSIT took note of this letter from Dr. Mahendran Maniam of Seri Kembangan, describing a shocking experience with a coupon taxi which charged him RM7 for a 500m journey. Shocking cab fare for 500m journey (The Star) I would like to share my dissatisfaction with the coupon system taxi service at the comÂmuter station in […]
TRANSIT took note of this article/complaint in the Malay Mail that identifies RapidKL bus route U65 (KL-Taman Megah Shah Alam-Putra Heights) as the worst bus route in KL. U65 the worst bus route in KL Reena Raj Friday, August 21st, 2009 05:35:00 ALICIA is frustrated by the very unreliable RapidKL U65 bus service. She and […]
TRANSIT believes that the public transport user has a strong role to play in making public transport better. For this reason, we have always encouraged people to give us complaints and feedback about public transport services. We have also been expressing our views to RapidKL and RapidPenang about the need to provide more information to […]
This information was in the newspaper today and elicited a laugh from the people at TRANSIT. CVLB hotline, SMS scrapped PUTRAJAYA: The Commercial Vehicles Licensing Board’s complaint system via its hotline 1800-88-9600 and SMS 39900 has been scrapped, said chairman Datuk Markiman Kobiran. However, he said the public could still send their complaints to aduanlpkp@mecd.gov.my […]
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