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Complaints - Other Feedback Information Letters and Articles Mass Transit (LRT/MRT/METRO) Monorail News & Events Planning Stage Bus Universal Design Updates

Updates #22

Updates #22 1. Prasarana, RapidKL and KL Monorail have commissioned The Nielsen Company (M) Sdn. Bhd. to conduct a survey of public transport users. This survey will take place at various bus hubs and LRT & monorail stations. The dates of the survey are from 3 September – 16 October. TRANSIT urges all public transport […]

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Complaints - RapidKL Feedback Information Mass Transit (LRT/MRT/METRO)

Hygiene & Cleanliness – the straps

With the presence of H1N1 and renewed efforts by the Ministry of Health to remind people to keep themselves clean and prevent disease, TRANSIT took a survey of the RapidKL LRT system. We really have to ask, what is that black stuff stuck in the grooves of the hand straps of the Kelana Jaya line […]

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Comments on Planning Feedback Information

New LRT & Monorail codes

In the 5 years that Prasarana has owned the assets of the two LRT operators (STAR and PUTRA) and two bus operators (INTRAKOTA and Cityliner), not much has changed. Sure, the operations have been merged under one company, RapidKL, and the buses have been integrated into a single system. But there has been little change […]

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Feedback Information News & Events On TRANSIT

Update on Cleanliness & Hygiene on public transport

The recent letter by Moaz from TRANSIT has raised some awareness about the cleanliness issues. A report in the Malay Mail gathered information and comments about how bus and train operators were responding to the cleanliness and hygiene concerns that have increased in the presence of H1N1. RapidKL, being the main service provider of public […]

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Feedback Information

Comments on hygiene awareness & cleanliness

Moaz from TRANSIT wrote this letter about hygiene awareness and cleanliness on public transport. What are public transport operators doing? THE rapid spread of the A (H1N1) flu in Malaysia has caught everyone’s attention. The virus is not airborne but is spread by droplets and can be picked up by touching contaminated surfaces. The Health […]

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Complaints - Bus Services Feedback Information Mass Transit (LRT/MRT/METRO) Stage Bus

Updates #20

1. Puchong LRT extension puzzle (Malay Mail) – Comments from MPSJ staff about the proposed LRT extension to Puchong as well as areas that will not be served by the extension 2. MAILBOX: Fiasco at Klang Sentral (Malay Mail) – A letter from Moaz Yusuf Ahmad regarding the issues at Klang Sentral 3. Klang Sentral Terminal […]

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Comments on Planning Feedback Letters and Articles

Concession fares for college students

TRANSIT takes note of this letter by Esther, a college student from KL who argues that the college students with current college ID should have the opportunity to benefit from the concession fares and Pas Bulanan Konsesi / Concession Monthly Pass offered by RapidKL. At present, these fares and Pas Konsesi are only offered to […]

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Comments on Government Comments on Planning Feedback Letters and Articles On TRANSIT Transit Operators

What is the solution for our public transport woes?

What is the solution for our public transport woes? Like many others, the people at TRANSIT have asked this question again and again. Unfortunately, the answers are as tough to understand as the questions. Public transport is facing challenges throughout the world, with a lack of funding and poor organization and service being the main challenges […]

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Complaints - Taxi Feedback Information Letters and Articles Mass Transit (LRT/MRT/METRO) Stage Bus Taxi

Updates #19

Updates 1. Nap at surau proves costly (NST) – A young undergraduate loses his laptop after taking a nap in the surau at a bus station in Kuantan. [TRANSIT: Whoever would steal from a person, especially in a Surau, especially at a public transport station – deserves serious punishment. But we must also remind people to […]

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Complaints - RapidKL Feedback Information Mass Transit (LRT/MRT/METRO)

Small kerb, big difference?

TRANSIT received these photos of a new kerb put in place at the loading/unloading area opposite Kelana Jaya LRT station. This area has been notorious for congestion especially during afternoon hours, as people, buses and taxi drivers wait to pick up passengers from the LRT. It got so bad that buses were dropping off passengers as […]