IMPORTANT UPDATE: Since the public display has begun, we would like you to refer to our Public Display for LRT Extensions posting & Updates page for more accurate information about the route stations of the Kelana Jaya line extension. TRANSIT attended the dialogue in the hope that the consultants would have copies of their presentation […]
Category: Complaints & Feedback
Complaints and Feedback
TRANSIT believes that it is important to share information. We believe in openness in communications but we also believe in respect for others. This is one of the reasons why we removed (temporarily) some images of the 4-carriage LRT trains. Although the images can easily be found on the internet (flickr, anyone), we removed the […]
TRANSIT takes note of this article which announces a fare increase at RapidPenang, in line with the recent fare increase announced by the government. RM1.40 minimum bus fare beginning Aug 1 (NST) 2009/07/22 GEORGE TOWN: Rapid Penang Sdn Bhd will introduce a new fare structure from Aug 1, in line with the government’s announcement to […]
TRANSIT takes note of this very pointed and thoughtful letter in the New Straits Times on 20 July 2009. BUS/TAXI SERVICES: Spell out the expectations 2009/07/20 JOSEPH PAUL, Seremban AS Minister in the Prime Minister’s Department Datuk Seri Mohamed Nazri Abdul Aziz has said, public transport companies are expected to improve their level of service […]
1. BUS SERVICES: Once again an empty promise (NST) – this letter writer from Malacca comments on bus service there. 2. Perak aims for a ‘slice’ of S’pore (NST) – This article describes how Tourism Malaysia is hoping to encourage Singaporean tourism to Perak state with the arrival of Firefly’s new Ipoh-Singapore service. [TRANSIT: if […]
TRANSIT believes that the public transport user has a strong role to play in making public transport better. For this reason, we have always encouraged people to give us complaints and feedback about public transport services. We have also been expressing our views to RapidKL and RapidPenang about the need to provide more information to […]
1. JOHN TEO: Our taxis the bane of travelers to KL (NST) – This editorial by John Teo comments on the state of Taxi service in KL and the problems that a poor taxi service is creating for residents and tourists alike. 2. Cyclist thrown off bike as tyre gets stuck between grating on drain […]
TRANSIT took note of this article in the Malay Mail on Monday 6 July and wish to bring it to your attention. Pudu LRT area haven for criminals Teoh El Sen Monday, July 6th, 2009 06:56:00 TOO DARK: The walkway near Jalan Sarawak is said to be a haunt for violent robbers NOBODY takes a […]
1. Public upset over closure of parking space – LRT users who normally park at Taman Jaya LRT station were surprised to see that some of the car parks under the electricity pylons had been cordoned off. Tenaga Nasional is building a power substation there. 2. Cabbies at war – In London England, the battle […]
TRANSIT took note of this article from Utusan Malaysia, in which residents in the low cost housing area in Jalan Peel complain that RapidKL stopped serving their area (with Bus 111) 2 years ago due to the ‘lack of ridership’, when 90% of the 3,000 residents depend on buses (taxis are more expensive option that […]
Transit Malaysia 