Update: The response from bus operators & government is mixed! Yesterday TRANSIT learned of a proposal from Prasarana, the government-owned “National Infrastructure Company” to introduce a cooperative system between bus operators, where bus operators would share information, operate routes together under “code sharing” agreements, and implement “blue ocean strategy” to rationalize their operations. We were […]
Tag: Setera Jaya (SJ Bus)
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Public transport user satisfaction is only 48% (Update #1)
Update: More information and comments on the Urban Public Transport NKRA! TRANSIT took note of the following article discussing public perceptions & satisfaction with public transport services in the Klang Valley. Public transport user satisfaction is only 48% (The Star, 28 March 2011) OVERALL public transport user satisfaction of Urban Public Transport (UPT) services in […]