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Bicycle Complaints - RapidKL Information Mass Transit (LRT/MRT/METRO)

“Denied entry and then harrassed at LRT station”

TRANSIT member and friend Chi Too phoned us to express his shock at being denied entry to the LRT at Taman Maluri LRT station, because he was carrying a folding bicycle – despite having no problems entering the station through the past year. We shared his story yesterday using our twitter feed, transitmy. Here below […]

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Feedback Mass Transit (LRT/MRT/METRO) News & Events Universal Design Updates

Updates #23

Updates #23 1. Letter: Working towards a city without barriers (NST) – feedback on spending on accessible pavements in Petaling Jaya – with commentary from DBPJ Roslan. 2. Article: Tickets selling like hot cakes (NST) – update on balik kampung tickets (KTM and express bus) – not many are left. 3. Article: RapidKL sets up task […]

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Complaints - Other Feedback Information Letters and Articles Mass Transit (LRT/MRT/METRO) Monorail News & Events Planning Stage Bus Universal Design Updates

Updates #22

Updates #22 1. Prasarana, RapidKL and KL Monorail have commissioned The Nielsen Company (M) Sdn. Bhd. to conduct a survey of public transport users. This survey will take place at various bus hubs and LRT & monorail stations. The dates of the survey are from 3 September – 16 October. TRANSIT urges all public transport […]

Categories
Complaints - RapidKL Mass Transit (LRT/MRT/METRO) Universal Design

LRT & Monorail integration

The lack of integration between the STAR and PUTRA LRT lines and between the LRT lines and the monorail is a significant issue in the Klang Valley’s public transport system. Prasarana took over the STAR and PUTRA lines in 2003 and since that time, there is no full integration between the fare systems.  Only holders of the LRT Monthly […]

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Feedback Information News & Events On TRANSIT

Update on Cleanliness & Hygiene on public transport

The recent letter by Moaz from TRANSIT has raised some awareness about the cleanliness issues. A report in the Malay Mail gathered information and comments about how bus and train operators were responding to the cleanliness and hygiene concerns that have increased in the presence of H1N1. RapidKL, being the main service provider of public […]

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Complaints & Feedback Information News & Events

CVLB Hotline is back up

TRANSIT took note of this information today, following an earlier indicator that the CVLB had brought back their complaints hotline and sms number. We urge all public transport users to program the hotline and Mysms number into their phone with a prepared sms message. Text LPKP ADUAN [Your Complaint] and send to 15888. Sending information […]

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Feedback Information

Comments on hygiene awareness & cleanliness

Moaz from TRANSIT wrote this letter about hygiene awareness and cleanliness on public transport. What are public transport operators doing? THE rapid spread of the A (H1N1) flu in Malaysia has caught everyone’s attention. The virus is not airborne but is spread by droplets and can be picked up by touching contaminated surfaces. The Health […]

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Complaints - Taxi Feedback Information Letters and Articles Mass Transit (LRT/MRT/METRO) Stage Bus Taxi

Updates #19

Updates 1. Nap at surau proves costly (NST) – A young undergraduate loses his laptop after taking a nap in the surau at a bus station in Kuantan. [TRANSIT: Whoever would steal from a person, especially in a Surau, especially at a public transport station – deserves serious punishment. But we must also remind people to […]

Categories
Information Mass Transit (LRT/MRT/METRO)

New fare gates being tested at Taman Bahagia LRT Station

Moaz from TRANSIT was planning to meet his wife for dinner in SS2, Petaling Jaya, so he stopped at Taman Bahagia LRT station instead of Kelana Jaya. As he was exiting the fare-paid area, he noticed some new fare gates placed in the LRT station. He recorded a few photos on his camera phone and […]

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Announcements Comments on Government Comments on Planning Complaints - RapidKL Feedback Information News & Events Stage Bus Universal Design

Comments on the changes to RapidKL fares

The recent announcement by RapidKL of changes from the daily pass to the 1-way zone system of fares was not well-received by the public and many non-governmental organizations. As you can see from the article, Resounding no to impending price increase(The Star), commuters are clearly unhappy with the changes, which they see as a massive fare increase. For […]