Dewan Negara – Updated with Order Paper and Hansard for 26-29 April! Update: We have now shifted to the Dewan Negara (Senate) Dewan Rakyat – Updated with the Order Paper and Hansard for 16, 18, 22-25, 29-30 March, and 1, 5-8, 12-15, 19-22 April (BM only)! TRANSIT will follow the 3rd Session of the 12th Malaysian […]
Category: Complaints – KTM
Complaints about KTM services
TRANSIT took note of an article in The Star which painted a very bad picture of KTMB customer service and staff attitude. We want to say that the incident as described should not be considered a reflection of KTMBs attitude towards the OKU community in particular and customer service in general. We expect that KTMB […]
TRANSIT took note of this article, provided by Malaysian national news agency Bernama and carried by various local media. In the article, KTMB Chair Mohd. Dzin Mohamed (himself the former Minister of Works) comments on the problems that the urban rail transit networks are facing. KTMB chairman says more needs to be done to serve […]
The letter by Jeremy Vinesh describing a service disruption on KTM Komuter services grabbed the attention of many people. TRANSIT immediately asked Jeremy to provide more information, which he did, and we followed up with KTM over the month of December. TRANSIT received this letter from KTM about the results of their investigation on January […]
Updated with more articles & comments! Public transport in Malaysia took a big (though symbolic) step forward with the cancellation of the plan to purchase a number of used Diesel Multiple-Unit (DMU) trainsets from FEVE in Spain. Govt calls off train purchase (NST); Ong: DMU supplier failed to deliver (The Star); Ministry cancels purchase of […]
Updates #36 1) Article: Ong: Rail service to remote areas to be upgraded (The Star) – Minister of Transport Ong Tee Keat comments on plans to upgrade rural rail services especially the double tracking & electrification of rail on the east coast of Peninsular Malaysia. 2) Article: 43 families hit by rail project to receive […]
TRANSIT took note of this article published on 01 January 2010…a new year’s resolution if there ever was one. Ong: 2010 will see transformation of Transport Ministry (The Star) Friday January 1, 2010 PETALING JAYA: This year will be a year of transformation for the Transport Ministry, Minister Datuk Seri Ong Tee Keat said. Ong […]
TRANSIT took note of the following article, which states that the Railwaymen’s Union has objected to the setting up of a separate subsidiary for the ETS service which will be offered by KTM beginning in March 2010. Railwaymen’s union objects to KTM subsidiary for ETS 17 December 2009 PETALING JAYA: The RailwayÂmen’s Union of Malaysia […]
eThe members of TRANSIT were shocked to read the following letter from Jeremy Vinesh that alleges poor maintenance of a KTM Komuter train and negligence from a KTMB employee. Update 4: The response from KTM was posted here. Update 3: an interesting letter has been written to the Star in response to Jeremy Vinesh Update […]
We at TRANSIT are big on courtesy. It helps make the public transport experience more friendly and enjoyable. While the operators have made some effort towards encouraging courtesy, we feel that there is a lot more that can be done. Yes, giving up seats is nice. But there are so many other negative behaviours that […]
Transit Malaysia 