TRANSIT received these photos of a new kerb put in place at the loading/unloading area opposite Kelana Jaya LRT station. This area has been notorious for congestion especially during afternoon hours, as people, buses and taxi drivers wait to pick up passengers from the LRT. It got so bad that buses were dropping off passengers as […]
Category: Complaints & Feedback
Complaints and Feedback
We do not often see RapidKL commenting in the news media but occasionally they do respond to customer letters that are sent. This response discusses a complaint about the closure of open parking space at the Dang Wangi LRT station. Streets mail: LRT service is to reduce congestion The complainant also questioned why the parking […]
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Bus drivers are human too
TRANSIT took note of this article in the Star today. As is the case, we often forget that the transport workers who drive our buses and taxis and trains are people too. They have lives and salaries and families. And sometimes, they are forced to pay the price for the effects of poor planning and […]
TRANSIT takes note of this article that expresses a dispute between the Komtar Assemblyperson and RapidPenang. TRANSIT wonders why an issue like this is not being handled by Penang’s Public Transport Council instead of being hashed out in public. Service ‘not up to mark’ By CHRISTINA CHIN RAPID Penang is the only public bus company […]
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Updates #18
1. Taxi drivers dictate terms and conditions (The Star) – a report about the behaviour of taxi drivers in different parts of the Klang Valley during the changeover period to the new meters. 2. Some cabbies asking for goodwill fee (The Star) – a report about the tactics of some drivers, asking for a goodwill fee. […]
With the rise in bus and taxi fares set to begin on 1 August, TRANSIT took note of the following articles in the media. The Malay Mail took their tough attitude towards the taxi drivers, with a grumpy editorial about consumer expectations and fairness entitled THE MAIL SAYS: They’ll smile now, ear-to-ear. But we also […]
The recent announcement by RapidKL of changes from the daily pass to the 1-way zone system of fares was not well-received by the public and many non-governmental organizations. As you can see from the article, Resounding no to impending price increase(The Star), commuters are clearly unhappy with the changes, which they see as a massive fare increase. For […]
Updates #17 1. TRANSIT is going to Malacca this weekend with the intention of submitting comments about the proposed Malacca Aerorail. If you are a resident of Malacca or you just care about real investment in public transport, please submit your comments about the Aerorail. 2. Malacca Monorail (Skyscrapercity.com) – Aside from the Aerorail there […]
TRANSIT took note of this interesting article about the Putrajaya Monorail. Curious case of a bridge to nowhere (the Star) 29 July 2009 By GEETHA KRISHNAN TOURISTS to Putrajaya are told that the garden city, which is also the federal administrative capital, has eight bridges. There has, however, always been curiosity over the ninth bridge […]
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Key Result Areas for Public Transport
Prime Minister Najib Tun Razak announced his “Key Result Areas” – areas that need to see significant improvement in a short time – today and public transport barely made the list. According to the report from the Star The Kelana Jaya LRT line is to get 35 new four-car train sets by 2012 as part […]
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