Comments on Planning Commuter Train (EMU) Complaints - KTM Feedback First Review Information KTM Antarabandar KTM Electric Train Service KTM Komuter (Klang Valley) Socioeconomic Equity SPAD / LTC Stakeholders' Participation Transit Infrastructure

KTM Update: Another restructuring for KTMB promises to accomplish what earlier restructuring(s) did not

TRANSIT took note of this article which describes plans for another corporate restructuring at KTMB.

It is sad that the Malayan Railway has still not managed to figure out whether it is supposed to be a government agency, corporate entity, or something in between.

TRANSIT remembers earlier corporate restructurings that have happened for KTMB. Well, at least they were started but then they got stalled either because of a lack of government support, an unclear vision, or resistance from workers (among other reasons).

The corporatization of KTM began nearly 2 decades ago but it was never finished. A lack of government funding and deferred maintenance since the corporatization has helped bring KTMB to its knees.

Recently one President of KTMB started an RM1 campaign, promising to take KTMB back to profitability. That campaign died aborning, when the president was quickly replaced (it might have had something to do with his “hybrid” trains).

The most recent KTMB President has talked about restructuring KTMB into a holding company, with various railway service subsidiaries (freight, Komuter, ETS, power systems, maintenance, terminal management, etc). and selling track warrants to other companies interested in providing railway services. He believes that this model will be successful because it has worked in Europe – despite the fact that it has not worked in many European countries and that Malaysia lacks the density that makes railway travel profitable.

We wonder what this latest restructuring will bring for KTMB but we wish to share one important point – KTMB needs to have a clear vision of the kind of transport service provider that it needs to be over the next 10-20 years.

Without that clear vision, this latest restructuring will be as effective as the last ones.

Railway revamp (Star Biz)

Thursday October 27, 2011

PETALING JAYA: KTM Bhd (KTMB) will undergo a two-year corporate restructuring programme to turn around the ailing national rail operator and a consultant will be hired to manage this, according to the Treasury, in its reply to the Auditor-General’s (A-G) report.

The A-G’s report had stated that KTMB posted a loss of RM92.6mil in 2009 compared with RM84.6mil loss in the previous year.

The Treasury said that apart from high operational costs, the losses were also due to a decline in cargo transportation earnings by 50% in 2009.

One of the reasons for this was insufficient train capacity of the State Railway of Thailand to support KTMB’s cross-border services.

[TRANSIT: More importantly, the Government is undertaking a double tracking & electrification of the railway all the way up to Padang Besar even though there is no corresponding SRT project. This means that the Government is paying billions for infrastructure that will only support Malaysian passenger railway services inside Malaysia – not freight or international passenger services – without clear economic justification for the entire EDT project.]

Insufficient capacity: KTMB does not have enough electric multiple sets to support its commuter train services. Image courtesy of The Star.

KTMB also did not have enough electric multiple sets to support its commuter train services.

KTMB’s associate company KL Sentral Sdn Bhd also saw a 70% decline in revenue during the year under review. KTMB also suffered an asset depreciation charge of RM265mil in 2009.

According to the Treasury, the Finance Ministry has directed KTMB to present its financial and non-financial reports to the Government on a quarterly basis.

[TRANSIT: How about presenting KTMB financial reports to the public on KTMB’s website for all to see?]

The A-G’s report also stated that KTMB must tackle its problem of having a high number of outstanding debtors in order to achieve healthy cash flows.

As of end-2008, KTMB had failed to collect debts amounting to RM40.7mil and RM3.8mil more was owed to its subsidiary.

The A-G’s report also found that KTMB had not charged any interest on overdue credit extended to its customers.

The report suggested that KTMB institute legal actions against companies or individuals who failed to settle their debt.

However, it acknowledged that part of the problems with KTMB’s debt collection was due to its failure to renew its land lease with the Federal Land Commissioner.

It added that the land lease contract had expired and because of this, KTMB was unable to collect debt, rent or take legal actions.

The A-G’s report noted that the Transport Ministry, had on April 8 2010, decided that Perbadanan Aset Keretapi (PAK) would become the custodian of all land belonging to KTMB under the Railway Act 1991.

[TRANSIT: Imagine, the decision was made in 2010 to implement PAK, even though the Railways Act is from 1991. Not to mention, the Railways Act was replaced by the PAD Act in 2010 … meaning that the Ministry of Transport’s decision could be technically invalid unless similar clauses are found in the PAD Act – update: a comment from @nightowl says that the sections of the Railways Act pertaining to PAK are still in effect.]

PAK would manage all land matters relating to KTMB, including land rental.

[TRANSIT: By the way, we should also consider the value of KTMB’s land bank into the equation. Not to mention, considering who gains from unlocking the value of those assets. If we are not careful, it won’t be KTMB that is gaining.]

KTMB was also in the process of drafting a new credit agreement (cargo) that will include a clause on interest charges.

The report added that KTMB had begun legal proceedings against some cargo debtors.


We have always been clear in our view that KTMB needs to be properly restructured to take on the new tasks and challenges of the 21st century. Unfortunately, KTMB is still stuck in the model of50 years in the past. Aside from the B representing Berhad, KTM is still thinking like the small time “national” railway for the Federation of Malaya that it used to be.

Yes, it does sound a bit harsh to say that but the truth is always harsh to those who do not want to hear it.

KTMB needs to change and innovate in providing railway and transport services in order to secure and reach more customers. There are many ways to do this (some of which have been suggested in numerous posts on our blog).

Whatever the model and process chosen, the whole point is that KTMB must always be seen as a national asset, and as a public utility that benefits the Malaysian economy and the Malaysian people rather than something to be plundered.

What suggestions do you have to help KTMB restructure properly and finally move itself into the 21st century?

Well, they could start by making sure that all stations show the same service standards, even if they are located in small towns that see infrequent or irregular rail service.

6 replies on “KTM Update: Another restructuring for KTMB promises to accomplish what earlier restructuring(s) did not”

Are you getting tired although you are still pushing yourself towards these shenanigans?? Well, as per my previous posting and my experiences, when all the formality and courtesy have been “exhausted”, there are only three methods left to deal with all these imbeciles that bring their politics and issues into the pain and inconveniences upon the cost and emotions of the rakyat (people):

1. Record down discreetly all there imbecile secrets or incompetency in handling issues like what I did with a few government agencies and ministries and threaten them to put it on mass media like Youtube or send it to Chinese press. I tell you they will respond and comply so fast that a 3-year problem will be solved immediately within three days only.

2. Be thick skin a bit. If method number one is futile, try this method. There used to be an open house event in my hometown, Muar. Abdul Ghani and his high ranking state exco attended the event. I dare to approach them openly and convey my problems/delay of process either to menteri besar or all his senior state officers in front of the massive public and people in the open house event, make them embarrassed (I couldn’t care less) and you shall see your problems will be solved so fast that is not even funny. Of course I did it as politely as possible.

3. The last and ultimate resort which I don’t quite like it myself. I never try this method, but I think it will be very effective compare to method one and two. It used to happen in our country too but rarely compare to Thailand and you need to be a bit wealthy to do so. Hire assassins to kill those imbecile/useless officers and ministers or politicians. Well, I hope we don’t have to resort to this kind of method FOREVER. I don’t wish this kind of incident to happen too. Besides, it not worth spending my money to hire assassins to murder this kind of people.

I maybe shrew, but I found out that method 1 and 2 are quite effctive. Well, I hope my suggestions can be useful or inspire you to look for other ideas.


No, we are actually not tired. Sometimes we are vindicated. In fact there has been one recent vindication that we are unfortunately not able to tell everyone about yet … but we certainly will when the time is right.

Regards, Moaz for TRANSIT

Excellent article. Just a few comments:-

1. The double tracking project is undertaken and paid by the Government and not KTMB. KTMB is the end user.

2. The public can read KTMB’s financial report, provided they are willing to pay RM10 to do a company search at the Companies Commission.

3. PAK is set up under Part XII of the Railways Act. Part XII is still in force and the PAD Act does not replace it (as provided under sections 4 and 8 of the Railways Amendment Act 2010).

Dear transit, sorry for being out of topic, my question is there any intention by government to improve public transport in rural area? Im wondering this because from pemandu’s GTP or ETP, public transport improvents only covered mostly for klang valley area. how about the rest of malaysia? or it actually under other ministry responsibility beside MoT, probably “Ministry kemajuan luar bandar dan wilayah”?


Right now we know of no plans to improve rural public transport. SPAD has allowed itself to become focused on the Klang Valley as that is supposedly where the biggest challenges (and opportunities) can be found.

TRANSIT has supported the development of public transport-friendly policies by SPAD that would allow (and encourage) the state governments to take an active role in improving rural public transport – but as you already know, improved policies and decentralization is not a priority for SPAD.

Regards, Moaz for TRANSIT

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s