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Malaysia…Transform and Roll Out!

Updated with additional articles!
Updated with links to video of launching!
Updated with additional comments!

Prime Minister Najib Tun Razak launched the Government Transformation Programme Roadmap in a ceremony at the KL Convention Centre on 28 January 2010.

The launching was streamed live on the GTP website and various videos have been posted at the 1Malaysia youtube site.

The key details of the National Key Result Area (NKRA) on Urban Public Transport can be found in the image below, which describes improvements to the rail system and the report itself, which is just below:

Image showing planned improvements to public transport, courtesy of the Malay Mail.

And from the Report itself:

Improving urban public transport

Public transport is one of the perennial irritants for urban Malaysians. For example, in Klang Valley today, there is high congestion during peak periods (e.g., commuters in KTM Komuter trains suffer from more than 40% over-capacity), often unreliable service with frequent delays and cancellations, poor connectivity between modes in certain areas (e.g., between monorail and LRT stations at KL Sentral) and poor access to public transport services (e.g., only about 61% of Klang Valley’s population lives within 400 metres of a bus route). This, in combination with continued growth in the number of private vehicles, has contributed to public transport modal share in Klang Valley falling steadily from 34% in 1985, to 20% in 1997; today it is closer to 10–12%.

We aim to:

  • Raise the modal share to 13% by 2010 and to 25% by 2012 during the morning peak period of 7 AM to 9 AM in Klang Valley. We will subsequently adapt and apply successful initiatives to Penang and Johor Bahru
  • Improve reliability and journey times
  • Enhance comfort and convenience
  • Improve accessibility and connectivity such that the percentage of the population living within 400 metres of a public transport route increases from 63% to 75% in 2010.

Early progress on urban public transport achieved

To date, there has been encouraging early impact. For example, transfer times on RapidKL’s bus routes have been minimised through route realignment, waiting times have been reduced from 20 minutes to 15 on KTM Komuter and, in a step to reduce congestion, the first four-car -trainsets on the Kelana Jaya LRT line were received in December 2009.

Read more about the plans

Report Chapter 11: Urban Public Transport


Members of TRANSIT have attended the GTP Open Days to see what the proposals are for public transport, and to see if there are any changes from the original Open Day in December 2009.

Until the discussion takes place among TRANSIT members, we will have to hold off on giving feedback. For the moment, we encourage those interested to download and read the documents, and give us as much feedback as possible.

We can tell you that TRANSIT members Zul and Moaz held a very long discussion over coffee with the members of the Urban Public Transport Panel Lab team, discussing various issues related to their proposals and our concerns, as well as the roadmap for moving forward.

Some of those details will be discussed here on this website at a later date.

In the meantime, WE NEED YOUR FEEDBACK! Please read the relevant reports and give us as much feedback as you can in the space below, or emailed to

7 replies on “Malaysia…Transform and Roll Out!”

I dont know that the transformation plan got include solving the problem or Klang Sentral or not. The newspaper report only explain neatly about the safety plan.


The Urban Public Transport panel is not looking at Klang Sentral…but their job is to improve public transport to reach the 25% modal share in the am peak period.

I have suggested that the Urban Public Transport Panel study Klang Sentral and fix it as their next project.

The advantage the Urban Public transport Panel has is that they have no political baggage or stake in Klang Sentral.

The UPT panel would be more neutral – focusing on the solution not the politics.

Regards, Moaz for TRANSIT

What about improving the reliability?
There have been a lot of LRT electrical outages leading to outrageously long que. Is there anything in the NKRA to resolve this, or is it already in progress.

Improving access and connectivity.
Will the government stick to the status quo of relying to profit driven companies to run the bus system, if so, how can access be improved? Simple low hanging fruits like putting up route maps, and bus schedules at bus stops must be implemented immediately. Additionally, commuters must be able to plan their journeys before hand by referring to bus, LRT, monorail and commuter schedules from their respective, or better yet, a centralised website.

Appreciate TRANSIT effort, and glad that you guys are invited for discussion to the NKRA lab.


Thank you for your feedback. At the moment, we know that Prasarana is working on long term improvements to the LRT system & monorail. You may have noticed that the stations have been repainted, interior design has been improved (KLCC, Pasar Seni are good examples, Ampang Park is er….striking).

They have also constructed an additional power substation next to Abdullah Hukum station.

Regarding the power outages, unfortunately we at TRANSIT do not know if these are caused by computer glitches, power loss or the safety system. The Railways Act only requires RapidKL to conduct its own investigation of a service disruption and then report to the Department of Railways. Also, RapidKL and the Department of Railways do not release their reports on outages to the public.

Regarding the bus system there are going to be attempts to resolve things and move towards a service-based model. TRANSIT is pushing for these changes to be made now with the implementation of SPAD and for this reason, we have asked the Economic Planning Unit and Urban Public Transport Panel to let us see or know what is in the SPAD bill before it goes to Parliament in March.

It is our goal to turn the Urban Public Transport Panel into the central resource for public transport in the Klang Valey, creating a Klang Valley Transport Council that manages & organizes public transport in the Klang Valley.

Once again, TQ for the comments and please encourage your friends & colleagues to read the posting & documents and give us feedback as well.


Moaz for TRANSIT

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