TRANSIT took note of this information today, following an earlier indicator that the CVLB had brought back their complaints hotline and sms number. We urge all public transport users to program the hotline and Mysms number into their phone with a prepared sms message. Text LPKP ADUAN [Your Complaint] and send to 15888. Sending information […]
Tag: service
The members of TRANSIT noted with interest the official ground breaking of a new project at KL Sentral Lot G, to be called NU Sentral. The ground-breaking by Prime Minister Najib took many opportunities to highlight the role of KL Sentral as Malaysia’s “Integrated Transport Hub”. One important piece of information was the mention of […]
We do not often see RapidKL commenting in the news media but occasionally they do respond to customer letters that are sent. This response discusses a complaint about the closure of open parking space at the Dang Wangi LRT station. Streets mail: LRT service is to reduce congestion The complainant also questioned why the parking […]
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Bus drivers are human too
TRANSIT took note of this article in the Star today. As is the case, we often forget that the transport workers who drive our buses and taxis and trains are people too. They have lives and salaries and families. And sometimes, they are forced to pay the price for the effects of poor planning and […]
The recent announcement by RapidKL of changes from the daily pass to the 1-way zone system of fares was not well-received by the public and many non-governmental organizations. As you can see from the article, Resounding no to impending price increase(The Star), commuters are clearly unhappy with the changes, which they see as a massive fare increase. For […]
TRANSIT takes note of this very pointed and thoughtful letter in the New Straits Times on 20 July 2009. BUS/TAXI SERVICES: Spell out the expectations 2009/07/20 JOSEPH PAUL, Seremban AS Minister in the Prime Minister’s Department Datuk Seri Mohamed Nazri Abdul Aziz has said, public transport companies are expected to improve their level of service […]
Moaz from TRANSIT took note of this tweet from Raja Nong Chik, Federal Territories Minister, who is currently in London in the UK RajaNongChik: Caught in traffic jam in london just as bad as kl! So does this make kl a first class city just like london? It is an interesting question, to say the […]
This article from the New York Times discusses Bus Rapid Transit as an option for cities in developing countries that are looking to build a rapid, reliable and efficient public transport system at a lower cost than LRT or rail. For more information, you may also wish to look at the Slideshow, video (on the […]
Yesterday we took note of a disruption on the Ampang line. It seems there were actually two disruptions yesterday, on the Kelana Jaya line and the Ampang Line. Two incidents disrupt LRT services LIGHT Rail Transit (LRT) services in the Klang Valley were disrupted due to two separate incidents. The first disruption that lasted for […]
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Updates #12
Updates 1. Rapid Development (The Star) – A new plan for a RapidPenang bus “sub-depot” at Weld Quay is announced. 2. E-ticketing system to curb touting activities (The Star) – an electronic ticketing system will be introduced at Puduraya to curb touting activities. [TRANSIT: Think of the self-service kiosks at airports or the Ticket Vending […]
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