We do not often see RapidKL commenting in the news media but occasionally they do respond to customer letters that are sent. This response discusses a complaint about the closure of open parking space at the Dang Wangi LRT station. Streets mail: LRT service is to reduce congestion The complainant also questioned why the parking […]
Category: Complaints – RapidKL
Complaints about RapidKL bus and LRT services as well as the KL Monorail
The recent announcement by RapidKL of changes from the daily pass to the 1-way zone system of fares was not well-received by the public and many non-governmental organizations. As you can see from the article, Resounding no to impending price increase(The Star), commuters are clearly unhappy with the changes, which they see as a massive fare increase. For […]
TRANSIT takes note of this article which announces a fare increase at RapidPenang, in line with the recent fare increase announced by the government. RM1.40 minimum bus fare beginning Aug 1 (NST) 2009/07/22 GEORGE TOWN: Rapid Penang Sdn Bhd will introduce a new fare structure from Aug 1, in line with the government’s announcement to […]
TRANSIT takes note of this very pointed and thoughtful letter in the New Straits Times on 20 July 2009. BUS/TAXI SERVICES: Spell out the expectations 2009/07/20 JOSEPH PAUL, Seremban AS Minister in the Prime Minister’s Department Datuk Seri Mohamed Nazri Abdul Aziz has said, public transport companies are expected to improve their level of service […]
TRANSIT believes that the public transport user has a strong role to play in making public transport better. For this reason, we have always encouraged people to give us complaints and feedback about public transport services. We have also been expressing our views to RapidKL and RapidPenang about the need to provide more information to […]
TRANSIT took note of this article in the Malay Mail on Monday 6 July and wish to bring it to your attention. Pudu LRT area haven for criminals Teoh El Sen Monday, July 6th, 2009 06:56:00 TOO DARK: The walkway near Jalan Sarawak is said to be a haunt for violent robbers NOBODY takes a […]
TRANSIT took note of this article from Utusan Malaysia, in which residents in the low cost housing area in Jalan Peel complain that RapidKL stopped serving their area (with Bus 111) 2 years ago due to the ‘lack of ridership’, when 90% of the 3,000 residents depend on buses (taxis are more expensive option that […]
TRANSIT took note of the following update from RapidKL via the NST. RapidKL changes E1 bus route 2009/05/28 PETALING JAYA: There will be some changes on the E1 bus route of RapidKL (Putrajaya Sentral — Pasar Seni via North-South Highway) starting June 8. Rangkaian Pengangkutan Integrasi Deras Sdn Bhd communication general manager, Ebi Azly Abdullah, […]
TRANSIT sent the following letter to the Malaysian media yesterday afternoon regarding the recent announcement from Minister in the Prime Minister’s Dept. Nazri Abdul Aziz about a “review” of the role of RapidKL. The letter touches on the reality within the public transport industry and urges the ministers to wake up to the reality of […]
Updates RapidKL probes attack in bus – RapidKL has responded to the letter Hooligans preying on bus passengers which appeared in the Star Metro on 26 May. This letter, TRAFFIC CONGESTION: Focus on the right group expresses the needs of commuters and opines that the government needs to focus more attention on them instead of […]
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